We strive to continually expand our skills and to stay abreast of technology advances, including the ever-changing world of social media. As members of the Social Media Marketing Society, and the H2HClub private group, we understand the value of surrounding ourselves with leading industry experts. These memberships enable us to share the latest strategies and advancements with you.
We believe that a strong strategy is customer focused. We recommend tools that support engagement, but steer clear of the ‘shiny object syndrome.’ The success of a strategy is based on a balanced approach of authentic customer engagement, the appropriate use of technology and on incorporation of the latest trends in digital marketing.
When you consult with The Small Biz Shop, you will receive our full attention. We will hold strategy meetings, and you will have homework between sessions. Upon completion, we provide you with a single reference document with an actionable strategy for use by you and your team. We want you to be successful! Therefore, we also offer extended support options that range from the option to call us with follow-up questions to full execution of the strategy on your behalf.